How do I ?.....
speak to a GP or Nurse?
Telephone Advice
Reception staff can often deal with your enquiries by telephone.
The doctors are available to take telephone calls between 11.30 - 12.00 midday for problems that may not need a face to face consultation.
The Practice Nurses are available for telephone enquiries on Monday and Thursdays 12.30 - 12.45pm.
request a home visit?
Home visits can be arranged for patients who are too ill to come to surgery.
Please try to make your visit request before 10.30am.
It is helpful if you can give the receptionist an idea of the problem to enable her to alert the Doctor to the urgency of your call.
get help out of hours?
To view all our out of hours arrangements please click here.
make an appointment?
Our appointment system allows all patients to be seen within 2 working days of requesting an appointment.
When you need an appointment with the Doctor please telephone the surgery on that day. Where possible the appointment will be with the Doctor of your choice.
A few appointments are available for patients wishing to plan further ahead.
Follow Up Appointments
If the Doctor feels it medically necessary to see you again within 4 weeks you will be asked to make a follow up appointment on leaving the surgery.
For an appointment at an interval of longer than 4 weeks you will be given a card to contact the surgery at that time.
Please keep all your appointments or let us know if your are unable to attend.
get test results?
If you have had any laboratory tests or X-rays you may be asked to ring for the results.
The telephone lines are busiest between 8.15am - 10.30am so it is helpful if you can ring the general enquiry lines (01246 568065) outside these times.
request a prescription?
To see the options for requesting a repeat prescription please click here